Click Here to Print our Guarantees, Terms and Conditions
All About Patches was founded on a strong belief that our customers are the reason for our success. We back each and every custom product we manufacture with outstanding customer service practices, and our 100% quality guarantee.

Each order is created through a team effort. You are a very important part of our team. We rely on you for vital information in order to produce the specific custom products (lapel pins, embroidered patches, lanyards, challenge coins, buttons, badges, key chains and other promotional products) you want. While we are working together, we each have responsibilities. For your convenience, we have included these responsibilities below. Please take a moment to read them. These are the terms and conditions that govern all of our sales. Feel free to contact us if you have any questions.

All About Patches is responsible for:


Online Ordering System:

All About Patches offers secure online credit card processing as a convenience to our customer's. Our hope is that you will find this new payment system useful and handy. The security of your financial and personal information is of the utmost importance to us. And we pledge to insure that your information is handled in the safest and most secure fashion (please contact your salesperson to discuss our security procedures). We do request that you check and verify with your sales person prior to processing an order to insure it could be manufactured and delivered by your due date as once an order has been placed it may not be canceled for any reason and any funds recieved will be issued to your account or applied to future purchases.

You are responsible for: Legal Details:

All sales are final. Due to the custom nature of the products we manufacture, all sales are final. Once an order has been submitted for production, it may not be canceled for any reason.

All About Patches does not issue refunds, give credits or offer discounts. As mentioned previously, if one of the products we manufacture is found to be defective, we will gladly replace it (at no additional charge to you). We only require that you submit your written claim of defective product to us within 30 days of receipt.

Disclaimer of Warranty. WE DO NOT WARRANT OR GUARANTEE THE MERCHANTIBILITY OR FITNESS OF THE PRODUCTS WE MANUFACTURE FOR ANY PARTICULAR PURPOSE, USE OR EVENT.

In the event that a legal dispute arises, it is agreed that the exclusive jurisdiction and venue for such a dispute is Orange County, Florida, USA., and that the prevailing party is entitled to an award of reasonable attorney's fees before trial or hearing, during trial or hearing, after trial or hearing, and/or appeal. Should All About Patches be named in a copyright/trademark infringement lawsuit arising out of All About Patches' use of a copyright/trademark protected item provided by you for use in your product, you agree to indemnify All About Patches for any damages and/or litigation-related expenses borne by All About Patches.

All of the products displayed on this web site containing corporate logos or registered trademarks are shown only to illustrate the reproduction capabilities of All About Patches. Purchase of merchandise from All About Patches in no way, shape or form grants you permission to reproduce logos, nor does it transfer, grant or lease ownership of any logos or trademarks to you.

We look forward to working with you, now and in the future!